Evaluate Recording Length

[health4us]

A have the very latest version of VG and am trying to evaluate the length of a recording but for some reason its not working using this latest version as no RV is been passed.. This worked in past versions so dont know whats wrong.

 

the evaluate expression looks like this. The name of the recording module was "RECORD"

$RV[Record_RecLen100ms] > 30

 

[Record]{Z:\recordings\0304192136_6_.wav}[Record_EndRecCause]{silence}
192144.31  6 RVreplace end: [ > 30]
192144.34  6 .Eval(> 30)
192144.35  6 Error: 1002
192144.36  6 AddRVns [Length_Input]{ > 30}
192144.38  6 AddRVns [Length]{ > 30}
192144.39  6 Eval Expr result:[ > 30]
192144.41  6 path { > 30} not found
192144.41  6 TimeoutClear
192144.43  6 [Get Phone Number] Number Input
192144.45  6 [Get Phone Number] Playing (sounds\inputphonenumber.wav)
192144.53  6 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCall\WFHcall1\sounds\inputphonenumber.wav]
192144.53  6 TimeoutClear
192144.53  6 wa(6028,12913300)
192144.55  6 callinfo MONITORMODES
192150.64  6 wb(12913300)
192150.70  6 Play End line[6] (id=129133)
192150.70  6 ScriptEventCode 8001 iLineState=1300
192150.70  6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED
192150.70  6 TimeoutSet 10 EV_TIMEOUT_HANGUP
192150.71  6 TimeoutSet 6 EV_TIMEOUT_ENTERDATA

[SupportTeam]

OK, this was a bug with the v5.2.1 upload.

 

Please place the attached .exe in the directory where VG v5.2.1 was installed.

VgMulti_5.2.1005.zip

[health4us]

Thanks.. I can never open your winzip files for some reason (not valid archive).

Please can you email it me to matt@health4us.co.uk

Thanks a lot

[SupportTeam]

Please download the file and email us what was downloaded. We are getting no other reports of users having problems with downloading attachments.

[health4us]

Whats your email address please?

in the meantime please email me the zip

[SupportTeam]

our email adress : support@katalinatech.com

[SupportTeam]

After obtaining the downloaded file we found that we were able to repair the downloaded file using the BigSpeed Zipper tool from http://bigspeed.net/

 

Please use this tool to fix any downloaded files which give the "does not appear to be a valid archive" errors with WinZip.

 

It would also be a good idea to ask at local computer why your downloading

isn't working and ask them to fix that for you in first place as well.

We have received no other reports of people having problems with downloading files from our forum or ftp sites.